Returns policy

Considering the personalized nature of our soap products, we, regrettably, cannot accept returns once the package is opened. In the event of receiving an incorrect order, please notify us immediately without opening the soap. Once the product is opened, it cannot be accepted for return, given the intimate nature of soap items.If, however, your order falls short of your expectations, please reach out to us so we can address the issue and make it right. Feel free to contact us regarding any order from the past 30 days, and we commit to resolving the matter within 14 business days of your initial email.
We understand the hesitation that comes with ordering skincare products online. To ease your decision-making, we offer our soaps, shampoo bars, and other items in smaller sizes, allowing you to experiment before committing to a larger purchase.
Your satisfaction is our primary objective, and we genuinely believe you'll adore our products. Should any dissatisfaction arise, please inform us. We are committed to ensuring a positive experience and will collaborate with you to address any concerns about your purchase.